Privacy Policy

How Webspert handles and protect your data.

INTRODUCTION

The layout and content on this website is Copyright © Webspert Solution Sdn. Bhd., all rights reserved. Web pages may be printed off for private use, or to assist you in using our service or in deciding which service to purchase, but it may not be used for any commercial purpose.

Client retains the Copyright to data, logo, files and any images provided by them and grants Webspert the rights to publish and use these materials. It would be the responsibility of the client to ensure that all contents supplied to Webspert are legally permitted for use. Any restrictions on use or necessary copyright notices are to be notified to Webspert, and Webspert accept no liability for bread of copyright or other intellectual rights on the data supplied by client. Webspert Solution Sdn. Bhd. (“we” or “us” or “our”) respects the privacy of our customers or users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you are using our products.

Types of User:
  • Customers using Webspert Application
  • Customers who shop at a Webspert-powered business
  • Partners who integrated to Webspert-powered business
  • Visitors to Webspert’s websites, or anyone contacting Webspert Support or Sales


We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. If any changes are important, we will let you know (for example, through the SMS or by email).

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data
Personally identifiable information, such as your name, address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site [or our other application].

Derivative Data
Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. If you are using our mobile application, this information may also include your device name and type and your operating system, and other interactions with the application and other users via server log files, as well as any other information you choose to provide.

Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access from mobile app.

Third-Party Data
Information from third parties, such as personal information or payment information, if you connect your account to the third party and grant the application permission to access this information.

Mobile Application Information
If you connect using our mobile application:

  • Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Mobile Device Data. We may collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
  • Push Notifications. We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website or our mobile application to:

  • Compile anonymous statistical data and analysis for use internally.
  • Create and manage your account.
  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions to you.
  • Email you regarding your account or order.
  • Enable user-to-user communications.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the website and our mobile application.
  • Generate a personal profile about you to make future visits to the website [and our mobile application] more personalized.
  • Increase the efficiency and operation of the website and our mobile application.
  • Monitor and analyze usage and trends to improve your experience with the website and our mobile application.
  • Notify you of updates to the website and our mobile applications.
  • Offer new products, services, mobile applications, and/or recommendations to you.
  • Perform other business activities as needed.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Process payments and refunds.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Partners
We may share your information with our business partners to offer you certain products, services or promotions.

Sale or Bankruptcy
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

TRACKING TECHNOLOGIES

Cookies and Web Tracking Tools
We may use cookies, tracking pixels, and other tracking technologies on the website and our mobile application. When you access the website or our mobile application, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website or our mobile application.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Webspert Solution Sdn. Bhd.
A-12-2 Pusat Komersial Arena Bintang,
No. 1 Jalan Zuhal U5/178, Seksyen U5,
40150 Shah Alam, Selangor, Malaysia.

feedback@webspert.com.my